San Diego County Water Authority
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Frequently Asked Questions

What does the San Diego County Water Authority do?

The Water Authority is San Diego County's regional water wholesaler. It was formed in 1944 for the purpose of importing water to the region. At the time of its formation, the Water Authority supplemented local supplies with imported water. The mission of the San Diego County Water Authority is to provide a safe and reliable supply of water to its 24 member agencies serving the San Diego region's $150 billion economy and nearly 3 million residents.

Is the Water Authority part of the city of San Diego or the county of San Diego?

Neither. The Water Authority a separate public agency. The San Diego County Water Authority was organized June 9, 1944 as a public agency to administer the region's Colorado River water rights. The Water Authority is a public agency under the County Water Authority Act Chapter 45, section 2.

Where does San Diego County's water come from?

Today, up to 90 percent of the region's water is imported from the Colorado River and Northern California by a single supplier, the Metropolitan Water District of Southern California. The rest comes from local water sources including groundwater, local surface water, recycled water, seawater desalination and conservation. The Water Authority has five major pipelines with the maximum capacity to carry 925 million gallons a day. These pipelines bring either treated or untreated water into San Diego County from the Metropolitan Water District. The Water Authority purchases water from MWD and delivers it to its member agencies through two aqueducts containing five large-diameter pipelines. The aqueducts follow general north-to-south alignments, and the water is delivered largely by gravity. Delivery points from MWD are located south of the Riverside/San Diego county line.

What is the difference between the Water Authority and its 24 member agencies?

The Water Authority is a water wholesaler that purchases its water from the Metropolitan Water District of Southern California and then sells the water to the 24 member agencies in San Diego County. These member agencies are considered your water department, which usually supplies you with the treated (drinking) water in your residential or commercial area, sends you your monthly water bill, monitors water leaks, and provides you with customer service relating to water issues in your area.

What is the QSA and why is it good for San Diego County?

On October 10, 2003, representatives from the Water Authority, Coachella Valley Water District, Imperial Irrigation District, and the Metropolitan Water District of Southern California signed documents required to implement the Quantification Settlement Agreement, a landmark accord that fundamentally changes the way Colorado River water is distributed and used in California. This historic agreement provides California a transition period to implement water transfers and supply programs that will reduce California's over-dependence upon the Colorado River and reduce the state's draw to its 4.4 million acre-foot annual apportionment. Importantly for San Diego County, the QSA clears the way for the annual transfer of up to 200,000 acre-feet of water from the Imperial Irrigation District to the Water Authority. An additional 77,700 acre-feet of water will flow annually to the Water Authority for 110 years through the lining of the All American and Coachella canals. When the deliveries of the water are fully ramped up, San Diego County will receive nearly 280,000 acre-feet of new, highly reliable water supplies.

The QSA also commits the state to a restoration path for the environmentally sensitive Salton Sea as well as full mitigation for these water supply programs. The QSA assures California up to 75 years of stability in its Colorado River water supplies and provides for a lasting peace among Colorado River users, not only in California, but also among the seven states that share the Colorado River. For more information about the QSA, link to our Web site at www.sdcwa.org/manage/mwd-QSA.phtml.

What is done to ensure that the quality of water is safe?

As the water wholesaler to the San Diego area, the Water Authority does not treat the water it provides. The Water Authority purchases both treated and untreated water from the Metropolitan Water District, and the untreated water is sold to agencies with their own reservoirs and treatment facilities. However, whether it is treated by MWD or a local agency, all treated water served in San Diego County meets or exceeds rigorous state and federal water quality regulations.
Authority member agencies that own and operate treatment plants within the county are:

· City of Escondido - joint ownership with Vista Irrigation District
· Helix Water District
· City of Oceanside
· Olivenhain Municipal Water District
· City of Poway
· Ramona Municipal Water District
· City of San Diego
· Santa Fe Irrigation District - joint ownership with San Dieguito Water District
· Sweetwater Authority (operating for South Bay Irrigation District and National City)

The Water Authority also purchases treated water from Helix and Poway to supply the Otay Water District, Padre Dam Municipal Water District and Ramona. The cost of all treated water delivered by the Water Authority to its member agencies is the same regardless of the treatment source.

Does the Water Authority perform water quality monitoring?

Yes, as a water wholesaler the Water Authority is responsible for maintaining high-quality potable (drinking) water that is transported to its 24 member agencies. The Water Authority performs routine bacteriological testing on the treated water that is delivered to ensure that there has been no degradation of quality as the water is transported from MWD to the member agencies.

At what level is the Water Authority involved in water quality monitoring?

The Water Authority only performs bacteriological testing on the treated water throughout the aqueduct system. MWD and the member agencies who are the direct supplier to the consumer perform other required water quality monitoring such as organics, inorganics, chemical analysis, trace metals, disinfection by-products and a whole host of other tests.

How does the Water Authority provide water quality monitoring?

The Water Authority's operators draw the water samples for analysis. The Water Authority contracts with an independent laboratory for the actual analysis.

What regulations govern water testing?

The Water Authority is regulated by the California Department of Health Services as a permitted public water supply agency. The Water Authority must comply with all applicable state and federal drinking water regulations. State Certified Water Distribution Operators make all decisions directly affecting water quality and quantity at the Water Authority, as required by state and federal regulations. The certification regulations require various certification levels (1 - 5) based on the complexity of the water system and the size of the population. A smaller population, non-complex system, is a level one system. The largest population, complex system, is rated at a level five. The Water Authority is a level five system, which requires shift operators to carry at least Grade 3 Water Distribution Operator Certification and Chief Operators to carry Grade 5 Water Distribution Operator Certification. The certified operators are responsible for ensuring that the Water Authority complies with all applicable water quality regulations. This is done by monitoring all current and proposed water quality regulations, maintaining a strong professional relationship with the regulators and taking part in the development of regulations.

Is bottled water safer than tap water?

Quality-wise, the answer is no. Bottled water originates from wells, springs, even the faucet and is often treated to improve taste, not necessarily for quality or disinfection. Considering bottled water costs 500 times more per gallon, tap water is a bargain. You can improve taste of tap water by chilling it.

How much of the imported water in San Diego County is treated? How much is untreated?

About 45 percent of San Diego County's water is treated and 55 percent is untreated.

How much water is in an acre-foot?

Large amounts of water are measured by the acre-foot. One acre-foot is about 326,000 gallons, or enough water to cover one acre to a depth of one foot. An acre-foot can supply the household needs of two four-person families for one year.

What is the difference between an aqueduct and a pipeline?

"Aqueduct" is used to mean the land through which the pipelines run, rather than the pipes themselves.

What is the length of pipeline system?

The total length of the pipelines in the Water Authority's service area is about 300 miles.

What is the Regional Water Facilities Master Plan and why do we need it?

The Regional Water Facilities Master Plan is a long-term plan that serves as a roadmap for implementing the major capital improvements needed to ensure a safe and reliable water supply for San Diego County through 2030. It focuses on diversifying San Diego County's water supply to reduce the region's overreliance on a single source of imported water. The master plan examines several alternative new water supplies and identifies seawater desalination as the most reliable and preferred of the alternatives. The master plan also identifies individual projects needed to expand the capacity of the Water Authority's existing aqueduct system and to increase water treatment and storage. Increased water conservation and increased use of groundwater and recycled water will also play important roles in meeting future water demands.

The master plan is a program, not a single project, which focuses on planning rather than on construction projects. Each specific project identified within the master plan will undergo its own environmental review before construction is approved. For more information about the master plan, link to www.sdcwa.org/infra/masterplan.phtml.

What is seawater desalination and why is the Water Authority pursuing it?

Seawater desalination, the process of converting seawater into safe high-quality water for drinking and other potable water uses, is a drought-proof water supply. In the seawater desalination process, fresh water is separated from salty seawater. The remaining water, salts and impurities are then discharged as a salty byproduct, or brine. There are two methods for large-scale production of desalted water-distillation and reverse osmosis.

Seawater desalination now offers compelling advantages for the San Diego region. It produces locally controlled, drought-proof and safe high-quality water that would be managed entirely within the county. It is less affected by natural disasters such as earthquakes that could cut the region off from its imported water supplies. As an alternative water resource, seawater desalination would diversify the county's water supply mix and increase the region's self-reliance. Moreover, several factors are converging to make seawater desalination more economically feasible-improved reverse osmosis technology, the economies of scale derived from sharing facilities with existing coastal power plants, and funding opportunities created by legislation. For more information about seawater desalination, link to our Web site at www.sdcwa.org/manage/sources-desalination.phtml.

What is the CIP?

The Water Authority initiated the Capital Improvement Program in 1989 to plan and implement projects that would meet the region's future water needs. In 2004, confirming its commitment to water supply diversity and reliability, the San Diego County Water Authority board of directors approved the addition of the Regional Water Facilities Master Plan projects to the agency’s Capital Improvement Program. This action more than doubled the current CIP to $3.1 billion from $1.3 billion. Included in the additional projects is the development of regional seawater desalination, water treatment and additional local water storage.

Specifically, the Water Authority's goals for the CIP are to:

  • Establish seawater desalination as a new, local supply of treated water for the region.
  • Build a Water Authority-owned water treatment plant to increase local production of treated water.
  • Increase local water storage by 100,000 acre-feet by raising the San Vicente Dam.
  • Construct new facilities to increase operational flexibility and capacity to deliver water, particularly during times of peak usage.
  • Rehabilitate existing facilities by replacing or relining aging pipelines.
  • Eliminate bottlenecks in the present pipeline system
    For more specific CIP project information, link to our Web site at www.sdcwa.org/infra/cip.phtml

What is the ESP?

Included in the $3.1 billion CIP is the $834 million Emergency Storage Project which is a system of reservoirs, interconnected pipelines and pumping stations designed to make water available to all communities in the San Diego region in the event of a disaster that would interrupt imported water deliveries. Find out more about the ESP at www.sdcwa.org/infra/cip-esp.phtml

What is the aqueduct protection program?

Another important component of the CIP is the Aqueduct Protection Program, which detects deterioration in the pipelines so they can be repaired or replaced before they fail. The Water Authority shuts down and drains sections of its nearly 300 miles of pipeline so that engineers and inspectors can perform walk-through inspections. Any deterioration discovered is repaired or the affected sections of pipe are replaced before they can fail. Since the program started in 1990, no section of inspected pipe has failed.

What is the importance of investing in local water resources?

Due to the federally mandated reduction in use of Colorado River water and the need to lessen dependence on a single supplier, the development of additional local water resources has become increasingly important for the San Diego region. This commitment to diversifying the region's local water resources will ensure greater reliability in the water supply.

What is a local resource?

A local resource is water that we do not have to import from outside of San Diego County. Local resources for the San Diego region are recycled water, groundwater, local surface water and conservation.

What is water recycling and what is it used for?

Water recycling is defined as the treatment and disinfection of municipal wastewater to provide a water supply suitable for non-potable (non-drinking) reuse. Non-potable reuse is the term applied to recycled water used for non-drinking water purposes.

Agencies in San Diego County use recycled water to fill lakes, ponds, and ornamental fountains; to irrigate parks, campgrounds, golf courses, freeway medians, community greenbelts, school athletic fields, food crops, and nursery stock; to control dust at construction sites; and to recharge groundwater basins. Recycled water can also be used in certain industrial processes and for flushing toilets and urinals in nonresidential buildings.

What is groundwater?

Water that has seeped into natural, underground aquifers; water beneath the earth's surface.

What is an aquifer?

An aquifer is any unit of rock or sediment that is capable of both storing water and transmitting water to wells and springs. In the Water Authority's service area, the principle aquifer materials are alluvium, semi-consolidated sediment, and to a lesser degree, consolidated sediment, residuum and fractured crystalline rock. An aquifer stores groundwater.

How much water was conserved in San Diego County last year?

In fiscal 2003, conservation savings in the Water Authority's service area were about 43,000 acre-feet of water. One acre-foot is equal to about 326,000 gallons of water, the amount of water used by two four-person households in a year.


How much water on an average does a person use in one day?

One person uses about a total of 151 gallons of water a day, including indoor usage of about 54 gallons of water a day and outdoor usage of about 97 gallons of water a day.

Why and how should I conserve water?

San Diego County has a semi-arid climate and a very small supply of local water. Using water efficiently is a permanent way of life in San Diego. Using local supply resources, coupled with conservation measures, will decrease the percentage of imported water in the region's total water supply mix over the next 20 years. Making the most of every drop of water helps to protect San Diego's vibrant economy and preserves our quality of life. For more conservation tips, link to www.sdcwa.org/manage/conservation.phtml.

What conservation programs are available through the Water Authority?

The Water Authority has a variety of conservation programs available to help residential and commercial customers conserve water. These programs include: Agricultural Water Management Program, Professional Assistance for Landscape Management Program Residential Survey Program, the Commercial, Industrial, Institutional Voucher Program, Residential Ultra-Low-Flush Toilet Voucher Programs and the Residential High-Efficiency Clothes Washer Voucher Program. More information on these programs is available at www.sdcwa.org/manage/conservation-overview.phtml.

What is "Beat the Peak"?

San Diego County survived the 1989-92 drought and conservation brought about considerable savings, but last summer, a new problem appeared - peaking. Peaking happens when water supplies are adequate, but water treatment plants cannot keep up with the demand for water. For six days in the summer of 2002, water treatment plants reached their maximum capacity and for many more days were right at the top of their capacity. When operations engineers researched water use records and conservation staff discussed irrigation practices with contractors, the Water Authority found that people irrigate primarily on Monday through Thursday schedules. On hot days, this can create exceptionally high demands on water treatment systems.
To meet this increased demand for treated water, Metropolitan Water District, the San Diego County Water Authority and local water districts are expanding treatment capacity at existing treatment plants and building new facilities. Until these facilities come online, local operations engineers will coordinate their efforts to maximize the use of existing water storage and treatment facilities. Still, the water districts will need the help of all residential and commercial landscape irrigators to meet peak demands.

If you need help setting the correct schedule, contact the city of San Diego's new on-line Landscape Calculator at www.sdcwa.org/manage/conservation.phtml or call for a free landscape survey at 1-888-271-0800. If your site or home is located in the city of San Diego, call 619-570-1999 for help. With the help of the landscape contractors and the residential community, we will beat the peak and prevent water cutbacks!

Who are the people who make up your board of directors? Are they elected or appointed?

The Water Authority's board of directors consists of at least one representative from each of its 24 member agencies. The representative is appointed by the member agency, with the consent and approval of that member agency.

Who do I contact about local water use requirements, water rates, my water bill or water leaks?

Customers should contact the water agency that sends their water bill. To find out which member agency serves your area, link to our Web site at www.sdcwa.org/about/member-map.phtml

Who do I contact if our organization would like a speaker to make a presentation on the Water Authority's plans and programs?

The speakers' bureau is an important component of the Water Authority's efforts to inform and create public awareness about its plans and programs to ensure a safe and reliable water supply for San Diego County's $150 billion economy and its 3 million residents. The speakers' bureau is a free service to the community. It creates a two-way dialogue between the Water Authority and the public, providing local organizations with information on current water issues, and Water Authority staff with valuable community feedback. If your community group or organization would like to invite a speaker to a meeting, please make arrangements at least three weeks in advance by contacting Lisa Gordon, Community Relations Representative at 858-522-6716.

Where can I find our more about the Water Authority?

View our Web site at www.sdcwa.org.